Wellbeing and support services

Whether you're studying remotely or coming on to campus, our support teams are here to help with all the information, advice and guidance you need.

Student Zone Team

At London Met, you have a Student Zone that will be your first port of call for any queries you may have.

The Student Zone is where you can access a variety of services, advice and guidance during your time as a student with us. 

The best way to contact the Student Zone is either face-to-face or online, the Student Zone is open for face-to-face support from Monday to Friday. For online support use the Freshservice portal for quick help and guidance from the Student Zone team. 

Student money and accommodation advice

Our specialist student money and accommodation advice team provides advice and support on undergraduate and postgraduate funding for home and EU students, as well as accommodation. Support is provided via confidential face-to-face drop-in sessions and appointments as well as via email and telephone.

Finding a suitable place to stay can help you make the most of your time at London Met. We provide information, guidance and advice on finding accommodation in external student halls of residence and private rented accommodation. We also provide guidance on homestays (living with a British family), single semester and short stay accommodation, hostels, bed and breakfasts, rental agreements and sharing with other students. We can assist you with completing application forms for halls of residence and with tenancy agreements. We’re also happy to make recommendations to external hall providers, landlords and agents. 

For a list of the halls available and information on how to apply, please visit our halls of residence webpage.

Careers and employability

We take your future employment seriously and are committed to helping you build a rewarding career. We offer the following services to get your career on track from  the moment you start your course: 

• one-to-one professional careers guidance, including advice on how to make an impact with employers through your CV, applications and interviews
• regular recruitment events to help you find a job
• employer-led workshops and seminars
• registration with the Job Shop, which advertises paid opportunities such as placements/internships, part-time, temporary and graduate vacancies, as well as valuable volunteering opportunities with community organisations
• employability skills training

The London Met careers portal has CV support, application help, interview practice tools, employer insights and a range of other resources that can help you find work.

Find out more about the careers support on offer.

Volunteering

Our volunteering service offers a range of ways to build your personal and professional skills. You can get involved in volunteering and transferable skills training, which will help to improve your chances of gaining employment in your chosen field. You will also increase your self-confidence, enhance your learning and make useful contacts that can help in your future career.

Read more about volunteering opportunities.

Counselling and personal development

Everyone needs support from time to time and it’s best to seek it before a situation becomes too problematic. Our professional counsellors provide confidential one-to-one counselling on a wide range of emotional difficulties. Students find that talking things through with a counsellor is really helpful – it gives you time to examine and understand your concerns and to explore more effective ways of dealing with them.

The Counselling Service can also offer support if you have a mental health difficulty or have concerns about your ability to engage effectively with university life and study. 
The aim of our work is to provide helpful psychological support as well as advice and guidance on internal and external support options. Find out more about our counselling support.

Disabilities and dyslexia

The London Met Disabilities and Dyslexia Service (DDS) offers advice, information and support for students with a disability or a Specific Learning Difference (SpLD) such as dyslexia or dyspraxia. We support students who are deaf or hard of hearing, blind or partially sighted, have chronic long-term health conditions or mental health difficulties. We also provide advice and screenings to students wishing to clarify if they have an SpLD.

In line with the Equality Act (2010), we can recommend reasonable adjustments in order to ensure you can participate as fully as possible in the academic and social life of the University. This can include adjustments to teaching, examinations, the physical environment and methods of communication. We can also provide advice and guidance on the funding available to disabled students (such as Disabled Students’ Allowances).

You’re advised to obtain medical (or other) evidence of your condition and to make contact with the DDS well before your course begins so that we can get your support in place at the start of your course.

Find out more about our Disabilities and Dyslexia Service.

International Student Advice

Our international student advice team can provide specialist support on a range of issues such as visas and immigration, finance and general advice. Once enrolled, you can also meet us in person by making an appointment. We’re available to help you before you arrive and also throughout your time as a student at London Met.

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