The University's General Student Regulations on Appeals exist to protect students against the possibility of unfair assessment. They also provide an appeal mechanism for students whose student status has been terminated by the University. Please see the full information below.
These procedures form Section 8A of the University's General Student Regulations 2019/20, and the grounds under which students can appeal are very specific. Appeals may not be made in respect of academic judgement or in respect of rejected claims for mitigating circumstances. For further information please see Mitigating Circumstances.
Students are advised to read the 2019-20 GSR08A - Appeals carefully prior to making an appeal. Applications which do not meet the criteria as described will not be considered. If you require additional advice or assistance please refer to the contact details below, or contact your Student Hub.
The deadline for submitting an appeal is 10 working days from the date of publication of the result(s) concerned or the notification of the termination of your student registration; however, if you do wish to submit an appeal you are encouraged to do so as early as is practicable.
Your completed form and supporting evidence must be submitted in person to a Student Hub by the specified deadline, or by post or email to the Student Casework Office, to arrive by the specified deadline. Appeals received after the deadline cannot normally be considered.
Procedural Defect Appeal
If you are appealing on the basis of a Procedural Defect you are saying the University did not act in accordance with the relevant Regulations and/or Procedures in the provision and execution of the assessment process and that this, in turn, had a significant impact on the student.
Appeals under this ground may relate to:
- the outcome of an assessment;
- a procedural defect/irregularity in the assessment process;
- bias or perception of bias;
- an error relating to the recording of marks;
- the requirements for awarding qualifications.
Furthermore, under this ground, a student may claim that their performance was impaired in assessment(s) taken prior to being issued a University Internal Needs Assessment Report (INAR) approving assessment related adjustments. Such appeals will normally only be considered for assessments undertaken in the same academic year in which the INAR was issued.
Termination of Student Registration Appeal
If your appeal is because your student registration has been terminated it is for you to show:
- That the University did not act in accordance with the relevant Regulations and/or Procedures in terminating the student’s registration and that the failure to do so made the decision unfair; and/or
- The student has been affected by circumstances which had a significant long-term impact, but which for good reason, they had previously been unable to disclose via the appropriate University procedures.
‘Termination of Student Registration’ is a decision to terminate a student’s enrolment at the University where they shall cease to be a student of the University.
The Student Casework Office will notify students of the outcome of their appeal by email; this will normally be within 5 weeks of the University receiving the appeal. Please see Appeals Procedure (Flowchart) ).
Please note that appeals are, by their nature, often complex, requiring dialogue with various University offices to determine a full and accurate record and understanding of the events concerned. All appeals are considered on their individual merits and unfortunately this can sometimes mean that decisions take some time to reach.
Please contact us for further information on counselling and personal development issues or to book a Pre-Counselling appointment.
For general enquiries:
To BOOK a virtual Pre-Counselling appointment, please visit our online bookings.
Monday to Friday
9.00 am - 5.00 pm
236–250 Holloway Road
London N7 6PP
Learning Centre, Holloway Road Campus (2nd floor)
Aldgate Campus, Student Services (1st floor)