At London Met, you will have a dedicated School Office that will be your first port of call for any queries you may have.
Your School Office is where you can access a variety of services, advice and guidance during your time as a student with us.
Your School Office
Your School Office can support you with anything that might come up during your studies. We can help with:
- Re-enrolment and timetable questions
- Course and module questions
- Questions about student forms, such as mitigating circumstances, Taking a Break or Course Transfer forms
- Directing you to academic support at London Met, for example your Academic Mentor.
- Directing you to personal support services, for example the Student Union, Student Services or our Careers and Employability Service
- Making sure that you find the right person to speak to for your query
If you have a question and you're not sure where to start, contact your School Office and we can point you in the right direction.
You may contact your School Office in a number of ways: via email, online chat and face-to-face*.
*Due to the ongoing pandemic, the on-campus availability of your School Office has been reduced. To see a School Officer, head to the Mezzanine floor of the Learning Centre (library) at the Holloway campus, we are available on Tuesdays and Thursdays from 10.30am to 4pm (from Tuesday 18 May 2021 until further notice).
Each School Office has a dedicated email address, which is the easiest way to get in touch with us.
Please make sure when you email us to include your eight-digit student number and be clear about the issue you would like us to help resolve. If you have already emailed us, don't worry. We are working hard to respond to you as soon as possible but we thank you for your patience during this busy time.
Art, Architecture and Design: firstname.lastname@example.org
Business and Law: email@example.com
Computing and Digital Media: firstname.lastname@example.org
Human Sciences: email@example.com
Social Professions: firstname.lastname@example.org
Social Sciences: email@example.com
You may also chat with us online, see the tab below for further information.
School Office Chat
You can chat to your School Office Monday to Friday, between 10am - 2pm.
Please let the team know if you have already emailed us and have your student ID number ready.
Just click the link below to speak with your School Office.
Frequently Asked Questions
Did you know we have a range of Frequently Asked Questions? We have provided a range of information in response to some of your most pressing questions. Check these out to see if your question can be answered more quickly.
Download Your Student Letters
All full-time students can now download the following letters from eVision - Enrolment Confirmation; Council Tax Exemption; and Bank letters. Don't forget to make sure your address is up to date on eVision before you create your letters. To download your letters, go to the "My Details" tab and you will see the options on the page. below are some quick "how-to" videos showing how quick and easy it is to download.
Enrolment Confirmation Letter
Council Tax Exemption Letter
If you have any issues downloading a letter then don't hesitate to contact your School Office who will be able to produce a letter for you, and part-time students, don't worry we haven't forgotten about you. We will be adding this facility for you very soon, but in the meantime just email or chat your School Office to get any letters you require.