Mitigating Circumstances

The Mitigating Circumstances procedure set down the process whereby unforeseen circumstances should be brought to the University’s attention, which have prevented a student from submitting an item of assessed work for the published deadline date or from attending an examination, practical, presentation, etc. 

If your mitigating circumstances claim is in relation to a disability or long-term medical condition, you will need to supply evidence of this when submitting your claim.

If you have a disability/long-term medical condition requiring adjustments or you would like to discuss your eligibility for support, please contact the Disabilities and Dyslexia Service (DDS). Adjustments can be put in place throughout the year. If you are already registered with the DDS but your circumstances have changed, please contact the DDS as soon as possible to ensure that the correct adjustments are in place for you.

Email: dds.studentservices@londonmet.ac.uk

The deadline for the submission of a claim for Mitigating Circumstances is 10 working days from the published submission date of the component concerned or the date of the examination.

Students are, however, encouraged to submit a claim as soon as practicable. Forms can be submitted via email to mitigation@londonmet.ac.uk, or in person to your school office.

A claim for Mitigating Circumstances may be submitted in relation to non-attendance at an examination, in class test, presentation etc. and/or non-submission of coursework.

Mitigating circumstances claims MUST be supported by appropriate, independent documentary evidence. Examples of acceptable evidence can be found in the Student Guidance (see separate tab)

The Mitigating Circumstances form includes Introductory Notes that should be read fully before a claim is made.

Mitigating Circumstances Form Introductory Notes 2024-25.docx

Mitigating Circumstances Form 2024-25.docx

Academic Registry in collaboration with the Students' Union have also developed comprehensive Student Guidance. This is intended to assist you in the completion and submission of your claim and offer helpful and practical guidance on the types of evidence required to support your claim.

Please note that a claim for Mitigating Circumstances may be submitted in relation to:

• non-attendance at an examination, in-class test, presentation, practical;
• non-submission of coursework;

Please note that claims for impaired academic performance in an examination, presentation, class test, etc. are not permitted. If a student attends an assessment, submits a piece of coursework, etc., s/he is declaring that s/he is fit to take the assessment.

Mitigating Circumstances - Student Guidance 2024-25.docx

Submission of claims

To submit a Mitigating Circumstances, you must complete a Mitigating Circumstances form, Mitigating Circumstances Form 2024-25.docx, Mitigating Circumstances Form Introductory Notes 2024-25.docx) and email it by the appropriate deadline to mitigation@londonmet.ac.uk.

We will notify you when your mitigating circumstances outcomes are available to view. Mitigation outcomes are published on Evision. This will normally be within four weeks of the date that the University received your claim. If you have any queries in the meantime please contact the office via the email form on the bottom right of this page.

If your claim for mitigating circumstances is accepted, you will be given the opportunity to be assessed at the next assessment point in the component concerned, and capping does not apply. If you need information regarding the submission date, please contact your Module Leader.

If a claim for mitigating circumstances is not accepted, then capping of the reassessment applies. (Where the rejected claim related to non-attendance at an examination or non-submission of coursework, a mark of zero is given for the original attempt, and the reassessment will be capped.)