WiFi Access

The University uses eduroam for its wireless network.  Eduroam provides a WiFi service to the university sector, allowing students to access WiFi at their home institution and when visiting other participating institutions, using their university logon credentials.

Your username is your London Met email address.  Your password is your University password.

  • Username format: abc0123@my.londonmet.ac.uk
  • Password: Your standard University password

If you are unable to connect to eduroam please raise a request in the IT Self Service Portal.

Full details of the eduroam service are available at the eduroam website.

If you need to configure your wireless device to use eduroam, please use the following:

  • SSID: eduroam
  • Security Type / Encryption: WPA2/AES (WPA/TKIP will work but its use is depreciated)
  • Network Authentication Method: PEAP
  • User Authentication: EAP-MSCHAPv2

London Met students can also connect to eduroam when visiting other participating institutions. 

  • More information can be found at JANET Roaming, along with details of an eduroam app for iPhone, iPad and Android devices that helps to find eduroam points and gives information about how to connect to the service. 
  • A list of participating institutions can be found at The UK list

Terms and Conditions

To use the service it is a requirement that you agree to the terms outlined in the University's ICT Acceptable Use Policy and also the JANET Acceptable Use Policy.

IT Help and Support for Students

During the University building closure, online IT services are still available as per normal. 

For IT help and support, please use one of the support options listed below

IT Self Service Portal

IT Help Chat

TechSmart drop-in sessions (term-time only)

Monday to Friday 9.30am - 5.30pm

Aldgate library and Holloway library

Follow us on social media

Twitter @LDNMetUni_IT

Facebook @LondonMetITServices

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