Information for prospective students

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Are you thinking of coming to London Metropolitan University or have you applied to study at with us? Do you have a disability, long-term medical condition (including mental health condition) or Specific Learning Difficulty (SpLD) such as dyslexia? 

If you answered yes to these questions, then we encourage you to contact us as soon as possible to discuss the support that may be available to you. 

If you have yet to apply to London Metropolitan University, or have applied and want to know more, then it is a good idea to attend one of our open days. If you need any support in order to attend an open day, please contact us at least one week before the event to provide time for us to make appropriate arrangements. 

If you have been invited to a pre-offer interview or test and require any adjustments to be made then please contact us with your ID number, phone number and documentation concerning your diagnosed condition(s) at least one week before the interview / test so that we can discuss and make arrangements for any adjustments that you need. Please see our medical documentation information and guidance webpage for further information about the documentation that we require. 

Please note: The DDS is unable to make any adjustments to the entry criteria for the course that you are applying for.

If you have applied to study at one of our UK partner colleges, please contact the student support team at your college to discuss your support needs.

We encourage both domestic and international students to contact us as soon as an offer to study at London Metropolitan University has been received. Early contact helps us to ensure that your support is in place for the start of your course. Your support package will usually fall into two forms, these are:

  • Adjustments made by the University - noted in an Individual Needs Assessment Report (INAR).
  • External Support - Disabled Students' Allowance (subject to eligibility).

In order to tailor support to your needs we ask that you provide us with medical documentation or full diagnostic assessment report.  Please see our medical documentation information and guidance webpage for further information.

The DDS is one of four teams that form the Student Services community. We encourage you to contact our colleagues with any queries falling within their remit:

The Student Services Buddy Scheme is an additional support network for students with disabilities, international students, care leavers or estranged students in order to provide support during the first months at London Metropolitan University. 

Buddy participants will be partnered with a current London Metropolitan University student with whom they will meet regularly. Student Services Buddies can help with social engagement and signpost you to the range of services and activities available for students. 

If you would like to know more please email

We encourage students to plan and prepare for academic life as soon as possible. The timeline below may help you to plan the steps you need to take:

Step 1 - Attend a University Open Day to find out more information about the University and courses on offer. 

Step 2 -  Apply for Disabled Students' Allowance (DSA) - It may take up to 12 weeks to for your funding body to process your DSA application. 

  • September starters: Apply for DSA in June (before the start of your course). 
  • February starters: Apply for DSA in October (before the start of your course). 

Note: Please contact us if you require any help or advice concerning applying for DSA. Further information can be found on our Disabled Students' Allowance webpage.

Step 3 - Contact DDS and provide suitable medical documentation or full diagnostic assessment report (for Specific Learning Difficulties such as dyslexia).

  • September starters: Contact DDS by July (before the start of your course). 
  • February starters: Contact DDS by November (before the start of your course). 

Step 4 - Review support with your DDS Advisor

Note: Your DDS Advisor will remain available to you for the full duration of your time studying at London Metropolitan University. 

Step 5 - Start your course!

Disabilities and Dyslexia Service (DDS) contact details

+44 (0)20 7320 2848

9am to 5pm 

Monday to Friday

Tower Building

166-220 Holloway Road
N7 8DB



Room: TM1-33

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