University contacts and further useful information

Your School Office

Your dedicated School Office is your point of contact for a variety of services, advice and guidance including timetable queries, course transfer forms and re-enrolment questions. Please use the email addresses below to contact your School Office: 

• School Office: Art, Architecture and Design - aad@londonmet.ac.uk
• School Office: Guildhall School of Business and Law - gsbl@londonmet.ac.uk
• School Office: Social Sciences and Professions - sssp@londonmet.ac.uk
• School Office: Computing and Digital Media - scdm@londonmet.ac.uk
• School Office: Human Sciences - shsc@londonmet.ac.uk
• School Office: Built Environment - sben@londonmet.ac.uk

Further information and support from the School Offices can be found on the School Office webpage and on Fresh Service.

University Library

For information concerning the Holloway and Aldgate Libraries please see the Library webpages. 

Academic Liaison Librarians (ALLs), also known as Subject Librarians, are professionally qualified Library staff committed to helping you get the most out of your studies at London Met. There is a dedicated team of Librarians working across the Schools to support students and staff in specific subject areas.  For further information please see the Library webpage 'Subject guides and librarians'. 

You can email your Academic Liaison Librarians (ALLs) at: alls@londonmet.ac.uk

The Library also has a webpage containing information for students with disabilities that we encourage you to view.  

Academic Mentors

Most subject areas have an Academic Mentor who can help you with your assessments, so you can: 

• Understand what's required.
• Find the right resources.
• Develop confidence and skills.
• Receive feedback. 

For more information see the Academic Mentor webpage. 

Student Union

The University Student Union hosts a range of clubs and societies, and offers independent advice for students.  For more information see the Student Union webpages.  

Careers and employability advice

The Careers and Employability Team is available to help you develop the knowledge, skills and experience needed to make informed decisions and to build a rewarding career.  

• Career and employability advice

Mitigating Circumstances

The mitigating circumstances / self-certification process is designed to assist students who have been affected by unforseen circumstances during their studies. Information concerning mitigating circumstances / self-certification can be found on the mitigating circumstances webpages. We encourage students to review the guidance provided on these webpages fully before submitting an application for mitigating circumstances. 

Please note: The DDS does not process mitigating circumstances applications and plays no part in the decisions that are made with regard to applications. If you have any queries concerning an application for mitigating circumstances these should be directed to the Mitigating Circumstances Team - mitigation@londonmet.ac.uk

Exams and assessments

For information concerning exams and assessments, including coursework information and exam timetables please see the exams and assessments webpage. 

Complaints

The DDS is committed to providing a high-quality service to students at the University. If you have an issue or matter that you would like to discuss we encourage you to contact us as it is our aim to find an appropriate resolution as efficiently as possible. However, if you wish raise an issue or matter formally please see the University Complaints Procedure.

Fitness to Study

The DDS is committed to ensuring that all students are supported, regardless of their circumstances. However, on occasions it may be required for students to be reviewed under the Fitness to Study process in order to ensure the best support and recommendations are made based on what is occuring at that time.  

Conduct

Should you have concerns about the conduct of another student then this can be raised through the University Conduct process. Please see the Conduct webpage for further information on the University Conduct Policy and Conduct Investigation process.  

TalkCampus

Get instant support for your mental health any time of day and night through the TalkCampus app.

Attendance

Please see the Attendance and Engagement Webpage for further information on the expectations around student attendance.

Skills Hub Guides

The Skills Hub Guides provide a range of study skills resources to help you develop effective and efficient skills for study. 

Weblearn: Virtual Learning Environment

For information concerning the University virtual learning environment please see the Weblearn webpage.  

Evision

Evision allows you to access information and complete tasks essential to your studies. You can use Evision from inside or outside the University. 

Help with IT

For help with access to University IT resources please see the IT help and support webpage.

Using campus software at home

AppsAnywhere is a program that allows you to access campus software from your personal computer without needing to have the applications installed on your device. It's a bit like Netflix, but for software.  For more information see the 'Remote access service - students' webpage. 

Your University email account

The DDS and others across the University will communicate with you via your University email address. To avoid missing important announcements or information it is essential that you check your University email account regularly. For more information see the University student email webpage.

Access your personal timetable

The University produces a personal timetable for each student allocating them to specific lectures and seminars. It is important that you follow your personalised timetable. For more information, and to view your timetable, please see the personal timetables webpage. 

Information on studying as an Assessment Only Student

If you become an Assessment Only student, it may have some impact on your support and other areas of university life. We recommend that you read our Assessment Only Student Guidance on the "Assessment Only" Tab as soon as possible if this applies to you.

Accommodation for Disabled Students

If you are a Disabled Student who requires or has specific requirements, then please see our "Accommodation Information for Disabled Students" information sheet (under the Information Sheets tab) on the Student Money and Accommodation Advice (SMAA) Webpages.