Money and financial advice
About Student Money and Accommodation Advice
The Student Money and Accommodation Advice team provides confidential, face-to-face drop-in sessions and appointments on a range of issues from undergraduate and postgraduate funding for Home and EU students, to accommodation in student halls and private rented accommodation in London. We can offer support with making your funding application to Student Finance England or its non-UK team, and advice and help with resolving any difficulties you might have in the process with Student Finance England. We also provide funding advice if you are considering changing, suspending, or leaving your course, and support in liaising with other University teams, for example, the Student Fees Office and the Income Section.
During the summer vacation student advisers are available for appointments at various times Monday to Friday, at Holloway Road Learning Centre and Aldgate, and on Wednesdays at the Moorgate Hub. To book an appointment please contact your Student Hub.
Our student advisers provide specialist accommodation advice for Home, EU, and International students, and specialist funding advice for undergraduate and postgraduate Home and EU students. We are available for drop-ins or appointments at the following locations and times during term time.
Drop-ins (term-time only) from Monday 8 October
Please note: there will be no drop-ins on Tuesday 12 February and Thursday 14 February 2019.
Aldgate Hub - 9:30 until 12:30 Monday to Friday
Holloway Hub - 9:30 until 12:30 Monday to Friday
Moorgate Hub - 9:30 until 12:30 Wednesday only
Drop-ins are a first come first seen service, with each drop-in lasting a maximum of 20 minutes. As advisers can only see a certain number of students during each drop-in session, it is advisable to arrive as early as possible. If you arrive late or the maximum number of students has been seen, you will be referred to the next drop-in session, or invited to book an appointment.
You can now self check in to our Student Money and Accommodation Advice drop-ins. When you arrive at your Student Hub, enter your full name, Student ID and mobile number into the kiosk, and take a seat. The system will then notify you when it is your turn to see one of the advisers.
When you arrive for your appointment:
Aldgate - You can check in either at the Aldgate Student Hub desk or at the kiosk in the Aldgate Hub. Once you've checked in, take a seat and a text message will be sent to you when the adviser is ready to see you.
Learning Centre, Holloway - Please check in at the kiosk on the mezzanine floor of the Leaning Centre, then take a seat and wait for the adviser to collect you.
Moorgate - You can check in either at the Moorgate Student Hub desk or at the kiosk in the Moorgate Hub. Once you've checked in, take a seat and a text message will be sent to you when the adviser is ready to see you.
If you feel that your circumstances are complex it may be better to book a 30 minute appointment with an adviser as we may need to contact the specialist team at Student Finance England and their phone lines are only open from 10am until 4pm.
During term time student advisers are also available for afternoon appointments. These are based in the Student Services centres at Aldgate (Calcutta House) and Holloway (Learning Centre) Monday to Friday and on Wednesday at the Moorgate Hub.
To book an appointment please contact your Student Hub. Alternatively, you can now book an appointment online. Click HERE to book an appointment - depending on which browser you are using you may need to type your postcode into the qudini page to generate the booking links.
Student Money and Accommodation Advice appointments are in high demand. If you can't make your appointment, please contact your Student Hub in advance to cancel it so we can offer the appointment slot to another student. If you booked online you can cancel the appointment via your booking email. If you repeatedly miss appointments without cancelling them, your use of the service may be terminated. Due to the nature of the appointments and time needed with a student, if you arrive 10 minutes late for an appointment you will need to re-book with the service.
During the vacation period, student advisers are available for appointments only, Monday to Friday. Please see the appointments section (above) on how to book.
Online appointment bookings
You can now book an appointment with a Student Money and Accommodation Adviser online. Click HERE to book an appointment - depending on which browser you are using you may need to type your postcode into the qudini page to generate the booking links.
Student Money and Accommodation Advice appointments are in high demand. If you can't make your appointment, please contact your Student Hub in advance to cancel it so we can offer the appointment slot to another student. If you booked online you can cancel the appointment via your booking email. If you repeatedly miss appointments without cancelling them, your use of the service may be terminated.
- EU students - funding confirmed for EU students starting courses in 19/20 even if the UK leaves the EU without a deal
- New phishing scam claims students have won an educational grant awarded by the Department of Education - do not respond!
- Scholarships for asylum seekers
- Struggling with a Student Finance England loan/grant overpayment? Check out their advice page.
- Grants for Lambeth residents to help with course-related expenses or childcare
- Choosing a student bank account
- Student Finance England explained - films with British Sign Language
- EU nationals and Student Finance in England following Brexit
- Phishing scams - please do not respond to emails or texts requesting your SFE log-in details
- Frequently asked questions (FAQs)
- Tax guide for students
- Student funding and debt factsheet
- www.gov.uk/student-finance - apply for your undergraduate funding package!
February start undergraduate funding 2018/19
Part-time undergraduate funding 18/19
Full-time undergraduate funding 18/19
BSc Biomedical Science leading to MD
EU/EEA undergraduate funding
Students with children
Architecture and Interior Design
BSc Social Work
Repeating, suspending or withdrawing
Asylum seekers and refugees
Full-time funding application guidance notes
Early Childhood Studies
Changing mode of study
Student halls of residence
Private rented accommodation
Educational trusts and charities
Legal advice guide
Local information Aldgate
Local information Holloway
Planning your money when you graduate
Please take a look at our accommodation pages for information on external student halls of residence, private rented accommodation, short stay accommodation, summer accommodation, and landlord services. Alternatively, contact our advice team:
Student Hub: Aldgate +44 (0)20 7133 7002; Holloway +44 (0)20 7133 7001; Moorgate +44 (0)20 7133 7003
Student Pad: londonmetstudentpad.co.uk/accommodation
Useful housing links
Not sure who is responsible for repairs and maintenance in your rented home? Check out the following guidance from Shelter.
Please note: Next academic year (19/20) you will be able to apply for the Childcare Grant online, and the grant will be paid direct to your childcare provider.
At London Met, we understand the extra challenges faced by student parents. We know that balancing your studies alongside the demands of running a family, organising childcare and managing finances may at times feel overwhelming. We offer a lot of support and can refer you on to our network of specialist contacts, where necessary.
We can support you with the following:
Understanding the 30 hour and 15 hour childcare government requirements
Navigating child tax credits and child benefit
Applying for Student Finance England - we can provide a spot check to make sure you are receiving all the grants
Support understanding welfare benefits (Universal Credit/ Housing Benefit/ Income Support/ Jobseekers' Allowance)
Advice on grants, bursaries and hardship funds
Referral to our Counselling Team and Academic Support
We also offer quick financial spot checks to make sure you are receiving all the support available for your circumstances.
Our information sheet Students with children
gives a good overview of all the funding available but if you still have questions, you can book an appointment with one of our Student Money and Accommodation Advisers.
Named contact for Student Parents - Susie McLoughlin