Mitigating Circumstances

The Mitigating Circumstances procedure sets down the process whereby unforeseen circumstances should be brought to the University’s attention, which have prevented a student from submitting an item of assessed work for the published deadline date or from attending an examination, practical, presentation, etc.
A claim for Mitigating Circumstances may be submitted in relation to non-attendance at an examination, in class test, presentation etc. and/or non-submission of coursework.

Mitigating circumstances claims MUST be supported by appropriate, independent documentary evidence. Examples of acceptable evidence can be found in the Student Guidance (see separate tab).

To submit a claim please login to your Evision account and complete the online form.

Please refer to the step by step by step guide to help you to submit your claim: Mitigating Circumstances Evision Process.pdf

If you need further assistance please email mitigation@londonmet.ac.uk

Mitigating Circumstances Student Guidance 2025-26.pdf

Academic Registry in collaboration with the Students' Union have also developed comprehensive Student Guidance. This is intended to assist you in the completion and submission of your claim and offer helpful and practical guidance on the types of evidence required to support your claim.

Please note that a claim for Mitigating Circumstances may be submitted in relation to:

• non-attendance at an examination, in-class test, presentation, practical;
• non-submission of coursework;

The university operates a fit to sit policy. Please note that claims for impaired academic performance in an examination, presentation, class test, etc. are not permitted. If a student attends an assessment, submits a piece of coursework, etc., they are declaring that they are fit to take the assessment.

The deadline for the submission of a claim for Mitigating Circumstances is 10 working days from the published submission date of the component concerned or the date of the examination.

Students are, however, encouraged to submit a claim as soon as practicable.

We will notify you when your mitigating circumstances outcomes are available to view. Mitigation outcomes are published on Evision. This will normally be within four weeks of the date that the University received your claim. If you have any queries in the meantime, please email mitigation@londonmet.ac.uk.

If your claim for mitigating circumstances is accepted, you will be given the opportunity to be assessed at the next assessment point in the component concerned, and capping does not apply. If you need information regarding the submission date, please contact your Module Leader.

If a claim for mitigating circumstances is not accepted, then capping of the reassessment applies. (Where the rejected claim related to non-attendance at an examination or non-submission of coursework, a mark of zero is given for the original attempt, and the reassessment will be capped.)

If your mitigating circumstances claim is in relation to a disability or fluctuating long-term medical condition, you will need to supply evidence of this when submitting your claim.

If you have a disability/long-term medical condition requiring adjustments or you would like to discuss your eligibility for support, please contact the Disabilities and Dyslexia Service (DDS).

Adjustments can be put in place throughout the year. Please note, however, that DDS are NOT able to grant coursework extensions.

If you are already registered with the DDS but your circumstances have changed, please contact the DDS as soon as possible to ensure that the correct adjustments are in place for you.

Email: dds.studentservices@londonmet.ac.uk

Please see the help with learning differences and disabilities page for further information.