Medical documentation: information and guidance

In order to tailor our support to fully meet your individual needs, we ask you to provide medical documentation as per the Useful Documentation noted below.
If you do not have any documentation, please contact the team to arrange an appointment with an advisor, as we are still keen to talk through your support and implement adjustments where possible.
Having suitable documentation will help to inform the discussions we have with you regarding the reasonable adjustments that the University will make to support you. Such documentation will also be required if you wish to apply for the Disabled Student's Allowance (DSA).
We ask that you provide your medical documentation or full diagnostic assessment report (if you have a Specific Learning Difficulty such as Dyslexia) as soon as possible.
You may supply additional medical documentation at any time should your condition change or you receive an additional diagnosis. This will enable us to review your support with you and make adjustments where appropriate. Please contact us if you have any questions regarding the medical documentation and / or how to obtain it. If you do not have any documentation, please still contact us as we want to hear from you.
Where do I send my medical documentation / full diagnostic assessment report?
Please email your medical documentation or full diagnostic report to: studentservices@londonmet.ac.uk
Please include your student ID and contact telephone number within your email. This will help us to respond to your more quickly.
If you are unable to email a copy of your medical documentation / full diagnostic assessment report please contact us using the email above, or call on +44 (0)20 7320 2848, to make alternative arrangements.
Useful Documentation: Mental health conditions
These may include, but are not limited to, depression, anxiety, eating disorders, obsessive compulsive disorder (OCD), bipolar affective disorder, personality disorders, psychosis.
Documentation required:
- A recent (ideally no more than 12 months old) letter or report prepared by a suitably qualified healthcare professional such as your GP, Consultant or Psychiatrist.
Your letter or report should:
- Provide a diagnosis for all conditions.
- Indicate when the diagnosis was made.
- Indicate the day-to-day impact upon your daily life, with reference to study activity if possible.
- Indicate whether the condition is temporary or long-term in nature (i.e. has lasted or is likely to last more than 12 months).
- Indicate any treatment you are / will be receiving.
All documentation must be in written English or transcribed by a certified transcription service and authenticated as such.
Useful Documentation: Sensory impairment
These may include, but are not limited to, visual or hearing impairment, blindness, or deafness (with or without BSL as a first / preferred language).
Documentation required:
- A recent (no more than 12 months old) letter or report prepared by a suitably qualified healthcare professional such as your GP or Consultant.
Your letter or report should:
- Provide a diagnosis for all conditions.
- Indicate when the diagnosis was made.
- Indicate the day to day impact upon your daily life, with reference to study activity if possible.
- Indicate whether the condition is temporary or long-term in nature (i.e. has lasted or is likely to last more than 12 months).
- Indicate any treatment you are / will be receiving.
All documentation must be in written English or transcribed by a certified transcription service and authenticated as such.
Useful Documentation: Chronic long-term medical conditions
These may include, but are not limited to, arthritis, epilepsy, diabetes, cystic fibrosis, repetitive strain injury (RSI), cancer, HIV, hepatitis, multiple sclerosis, Crohn's disease, chronic pain, lupus.
Documentation required:
- A recent (no more than 12 months old) letter or report prepared by a suitably qualified healthcare professional such as your GP or Consultant.
Your letter or report should:
- Provide a diagnosis for all conditions.
- Indicate when the diagnosis was made.
- Indicate the day-to-day impact upon your daily life, with reference to study activity if possible.
- Indicate whether the condition is temporary or long-term in nature (i.e. has lasted or is likely to last more than 12 months).
- Indicate any treatment you are / will be receiving.
All documentation must be in written English or transcribed by a certified transcription service and authenticated as such.
Useful Documentation: Autistic Spectrum Conditions
These may include, but are not limited to, Asperger syndrome or high-functioning autism.
Documentation required:
- A recent (no more than 12 months old) letter or report prepared by a suitably qualified healthcare professional such as your GP, Consultant or Psychiatrist.
Your letter or report should:
- Provide a diagnosis for all conditions.
- Indicate when the diagnosis was made.
- Indicate the day to day impact upon your daily life, with reference to study activity if possible.
- Indicate whether the condition is temporary or long-term in nature (i.e. has lasted or is likely to last more than 12 months).
- Indicate any treatment you are / will be receiving.
All documentation must be in written English or transcribed by a certified transcription service and authenticated as such.
You may also supply a copy of an Education, Health and Care Plan (EHCP) should you have this, however we would also require this alongside a letter from your Healthcare Professional confirming your diagnosis.
Useful Documentation: ADHD
These may include, but are not limited to, ADD and ADHD.
Documentation required:
- A recent (no more than 12 months old) letter or report prepared by a suitably qualified healthcare professional such as your GP, Consultant or Psychiatrist.
Your letter or report should:
- Provide a diagnosis for all conditions.
- Indicate when the diagnosis was made.
- Indicate the day to day impact upon your daily life, with reference to study activity if possible.
- Indicate whether the condition is temporary or long-term in nature (i.e. has lasted or is likely to last more than 12 months).
- Indicate any treatment you are / will be receiving.
All documentation must be in written English or transcribed by a certified transcription service and authenticated as such.
Useful Documentation: Mobility/Physical Difficulties
These may include, but are not limited to, paralysis, scoliosis, chronic pain, difficulty walking, or wheelchair user.
Documentation required:
- A recent (no more than 12 months old) letter or report prepared by a suitably qualified healthcare professional such as your GP or Consultant.
Your letter or report should:
- Provide a diagnosis for all conditions.
- Indicate when the diagnosis was made.
- Indicate the day-to-day impact upon your daily life, with reference to study activity if possible.
- Indicate whether the condition is temporary or long-term in nature (i.e. has lasted or is likely to last more than 12 months).
- Indicate any treatment you are / will be receiving.
All documentation must be in written English or transcribed by a certified transcription service and authenticated as such.
Useful Documentation: Other disabilities and conditions
Disabilities or conditions not noted above:
Documentation required:
- A recent (no more than 12 months old) letter or report prepared by a suitably qualified healthcare professional such as your GP or Consultant.
Your letter or report should:
- Provide a diagnosis for all conditions.
- Indicate when the diagnosis was made.
- Indicate the day-to-day impact upon your daily life, with reference to study activity if possible.
- Indicate whether the condition is temporary or long-term in nature (i.e. has lasted or is likely to last more than 12 months).
- Indicate any treatment you are / will be receiving.
All documentation must be in written English or transcribed by a certified transcription service and authenticated as such.
Please contact us if you have any disability or condition not noted above and would like to discuss this further.
Useful Documentation: Specific Learning Differences (SpLDs) such as Dyslexia / Dyspraxia / ADHD
We ask that you provide a full diagnostic assessment report carried out by an Educational Psychologist or Qualified Specialist Teacher Assessor to the SASC Working Party Guidelines. If you are unsure whether your SpLD report is suitable please contact us to discuss this further.
Asking your GP / Consultant for medical documentation
You may already have a letter or report from your GP or other suitable healthcare professional, in which case send it to us as soon as you can. However, if you need to ask your GP or Consultant for a letter or report and you are not sure what you should request please download our GP Guidance Form .
Please note that DDS is unable to contact your medical team to request medical documentation on your behalf.
Seeking a diagnosis for a new condition
Please contact us for advice if you:
- Suspect that you have a Specific Learning Difficulty (SpLD) such as dyslexia and have not previously been assessed.
- Have completed a dyslexia screening but have not attended a full SpLD Diagnostic Assessment.
- Have an SpLD Diagnostic Assessment Report completed before the age of 16.
- Have an SpLD Diagnostic Assessment Report completed outside of the UK.
If you are seeking a diagnosis for any other conditions we suggest that you contact your GP in the first instance for further advice and guidance.
Disabilities and Dyslexia Service (DDS) contact details
studentservices@londonmet.ac.uk
Student Services appointment request form
Please note: From August 2024, access to the Student Services office (TM1-33) will be via The Rocket Building entrance. After entering through the Rocket Building, proceed through the Yellow Zone towards the Highbury canteen and take the lift / stairs to TM1-33 on the First Floor .
9am to 5pm
Monday to Friday