Wellbeing at London Met
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Specialist support and advice
Counter Terrorism Policing is asking students, universities, and student unions to stay safe and know what to do in case of an emergency incident. The UK’s Senior National Coordinator for Protective Security, Deputy Assistant Commissioner Lucy D'Orsi, adds: “There is no specific intelligence to say colleges and universities are being targeted and the chances of being caught up in a terrorist incident or weapons attacks are still low. But sadly we have seen lethal assaults carried out by people with a variety of deadly motives. So it is important everyone stays alert and knows what to do if the worst was to happen.” Firearms and weapon attacks are rare but all communities need to be prepared. If you should get caught up in an incident, their advice is simple: Run, Hide, Tell.
Run to a place of safety. This is a far better option than to surrender or negotiate. If there is nowhere to go then...
Hide, it’s better than to confront. Remember to turn your phone to silent and turn off vibrate. Barricade yourself in if you can. Then finally, and only when it is safe to do so…
Tell the police by calling 999.
Remember if you see anything suspicious that is giving you cause for concern, trust your instincts and ACT. Contact the Security Team or report to specialist officers online.
In an emergency always call 999.
Students' Union support and advice links
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Book an appointment to see a member of one of our specialist advice teams.
Under 18's Policy
London Metropolitan University is committed to equal opportunities and all applications are considered on their individual merits.
Occasionally the University admits students who are under the age of 18 years. These students and their parents/guardians should understand that the University predominantly admits students who are over the age of 18 years and that they will be entering into an adult environment. The University treats all its students as independent, mature individuals and students who are under the age of 18 years will be treated in the same way.
The usual personal and academic support arrangements will apply to students who are under 18 years. However, the University acknowledges that anyone under the age of 18 is legally a child and recognises that students under the age of 18 may therefore have additional needs in relation to their wellbeing.
The University's full under 18 years policy is available at:
Report a cause for concern
For most students, University life is a rich and fulfilling experience; however for others, issues around their health, conduct and wellbeing may impact on their ability to study. Student support services at London Metropolitan University are accessible to all students and provide a wide range of pastoral care and support. However, there are times when intervention by staff or other students is required. The Cause for Concern reporting form should be used to report concerns such as health, wellbeing, conduct, safety or vulnerability which can affect a student’s academic engagement.
Advice for apprenticeship students
As an apprenticeship student you have access to a wide range of pastoral care and support provided by the student support services at the University.
As an apprentice the support you receive in the workplace through your workplace mentor is as crucial as that you receive through the university. If you have a wellbeing issue whilst you are at work you may be able to raise this with your mentor. If you feel that you are unable to raise concerns with your mentor you can still contact the university even if you are in your workplace.
If you have a concern outside the opening hours of the university and your own working hours the links within the community support services section, below, lead to organisations that may be able to help you outside of our normal operating hours.
If you feel unsafe and are in imminent danger you should contact the emergency services.
If you have any general queries regarding your course please email the Apprenticeships team.