Wellbeing at London Met
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Specialist support and advice
Our Student Services team is here to help you maximise your potential and support you with challenges you may face while you study.
Disabilities and Dyslexia Service (DDS)
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Book an appointment to see a member of one of our specialist advice teams.
Academic support
Under 18's Policy
London Metropolitan University is committed to equal opportunities and all applications are considered on their individual merits.
Occasionally the University admits students who are under the age of 18 years. These students and their parents/guardians should understand that the University predominantly admits students who are over the age of 18 years and that they will be entering into an adult environment. The University treats all its students as independent, mature individuals and students who are under the age of 18 years will be treated in the same way.
The usual personal and academic support arrangements will apply to students who are under 18 years. However, the University acknowledges that anyone under the age of 18 is legally a child and recognises that students under the age of 18 may therefore have additional needs in relation to their wellbeing.
The University's full under 18 years policy is available at:
Report a cause for concern
For most students, University life is a rich and fulfilling experience; however for others, issues around their health, conduct and wellbeing may impact on their ability to study. Student support services at London Metropolitan University are accessible to all students and provide a wide range of pastoral care and support. However, there are times when intervention by staff or other students is required. The Cause for Concern reporting form should be used to report concerns such as health, wellbeing, conduct, safety or vulnerability which can affect a student’s academic engagement.
Advice for apprenticeship students
As an apprenticeship student you have access to a wide range of pastoral care and support provided by the student support services at the University.
As an apprentice the support you receive in the workplace through your workplace mentor is as crucial as that you receive through the university. If you have a wellbeing issue whilst you are at work you may be able to raise this with your mentor. If you feel that you are unable to raise concerns with your mentor you can still contact the university even if you are in your workplace.
If you have a concern outside the opening hours of the university and your own working hours the wellbeing pages of the external support links, below, lead to organisations that may be able to help you outside of our normal operating hours.
If you feel unsafe and are in imminent danger you should contact the emergency services.
General information regarding your course can be found in the apprenticeships guidebook.
