IT support and using a computer
TechSmart staff in person in both libraries Monday to Friday 9am - 5pm
Out of hours support using online chat on ITS portal or phone 020 7133 4444
This out of hours service is open 24/7 all year round and offers basic IT support including help re-setting your password.
This is an external service provided by Norman Managed Services (University of Northumbria at Newcastle).