Process for Raising Work Placement Concerns

If you experience any issues during your work placement, it’s important to raise them as early as possible. The steps below explain how to report a concern and access support.

Step 1: Identify the issue

  • Clearly note what happened, including when, where, and who was involved

  • Collect any supporting evidence, such as emails, messages, or photos

Step 2: Speak to your workplace supervisor

  • Contact your designated workplace supervisor or mentor at the placement organisation

  • Where appropriate, try to raise the concern informally first

Step 3: Inform your university contact

  • Notify your placement tutor and/or placement team contact as soon as possible via email

  • Provide clear details of the issue and any supporting evidence

Step 4: Escalate if necessary

Immediate escalation is recommended for:

  • Safeguarding concerns

  • Discrimination or harassment

  • Health and safety issues

Step 5: Access support

You can access additional support through the university, including:

  • Counselling and wellbeing services

  • Academic support

Step 6: Follow-up and resolution

  • The university will review and investigate the concern

  • You will be kept informed of outcomes and any actions taken

 

If you’re unsure whether something should be reported, it’s always better to seek advice early by contacting the placement team at employersandplacements@londonmet.ac.uk.

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