Student Hubs

Student hub

Student hub

You can visit any Student Hub in any location where our staff will be happy to help assist you. Some School-based services will be based at the Hub located within (or nearest) to the building in which you are taught. Our Student Hubs provide a First Stop Shop for any queries you may have. The Student Hub is the place to go for any query related to your studies or your time at the University and is also the gateway to the wealth of other support services offered in the University, such as Student Services, Finance, learning support services and the Academic Administration Services.


Below is just a small selection of the ways that your Student Hub can help you, however, no matter what your query is, your Student Hub is the place to go:

  • Queries about your enrollment, the fees that you have been charged or if you have not received your student loan;
  • Book appointments with Student Services, Income Collection or the Fees Team;
  • Module Registration and queries about your timetable or the requirements for your course;
  • If your ID card is not working or, if it has been lost or stolen;
  • The results for your modules, including result queries, claims for mitigating circumstances, appeals, and advice about examination arrangements;
  • Queries relating to your attendance in classes and seminars;
  • Advice on claiming credit for previous study or experience;
  • Obtain standard letters and council tax exemption certificates;
  • Advice on transferring or withdrawing from your course or taking a break from your studies.

Student Charter - Our commitment to you

To save yourself some time, the majority of questions you have are already answered by articles on our website, check the following areas first. If you still can't find what you're looking for, please take a look at our frequently asked questions.

Student Zone A to Z

Forms for Mitigating Circumstances, Taking a Break, Appeals, Programme Planning, Credit Transfer, Exam Clases and Module Queries

Course Transfer Form

Term and Key Dates

Personal Timetables

Exam Timetables

Evision log in

Weblearn log in

University Email log in

eshop for ID Card replacements, transcripts and verification/replacements of certificates

ePayments for tuition fee and Library fines

Printcredits to add printing credits to your ID Card


The Student Hubs are open to visit throughout the academic year. When contacting your Student Hub, please always quote your student number as it enables staff to access your information.

Aldgate Hub

Principally supports students studying at Calcutta House and Central House;


  • Design - 3D, Interiors and Visual Communications
  • Architecture - Architecture and Spatial Planning & Urban Design
  • Art - Fine Art and Photography

As well as the following courses from the School of Computing and Digital Media:

  • Film and Broadcast production
  • Music Technology

Holloway Hub

Principally supports students studying at the Holloway Campus;

School of Computing & Digital Media:

  • Computer Science and Applied Computing - Computing & Computing Scinece, Computer Forensics & IT Security, Data Analytics and Information Technology
  • Creative Technologies and Digital Media - Film & TV, Journalism, Digital Media, Computer animation and Games
  • Communications Technology and Mathematics - Networking, Electornics and Mathematics

School of Human Sciences:

  • Biosciences - Applied Biology & Biomedical Science
  • Health Sciences - Dietetics, Food, Human Nutrition, Sports Science and Sports Therapy
  • Chemical and Pharmaceutical Sciences - Pharmacology, Chemistry and Herbal Medicinal Science

School of Social Professions:

  • Social Work - Social Work, Youth Studies & Youth Work and Community Development & Leadership
  • Education - Teacher education, Education studies, Extended Degrees & International Foundation Programme
  • Health, Social Care & Early Childhood Studies - Health, Early Childhood Studies, Public Administration

School of Social Sciences

  • Criminology and Sociology - Criminology, Policing, Sociology and Social Policy
  • Psychology 
  • Politics and International Relations

As well as the following courses from The CASS:

  • English & Creative Writing
  • Theatre & Performance Practice

Moorgate Hub

Principally supports students studying at Moorgate.

Guildhall School of Business and Law

  • Business and Management - Banking, Economics, Management, Marketing, Advertising & PR, Human Resource Management, Aviation, Transport & Tourism, Music Business & Live Entertainment, Fashion Management
  • Law - Undergraduate Law BA and LLB, Postgraduate and Legal Practice
  • Professional Courses - Languages, Translation & Interpreting, Applied Linguistics, Open Language Programme and CIPS Programme



From Monday 9 January 2017 you can get basic support and questions answered by our new online chat facility. Chat directly with Hub member of staff, saves you from having to queue on the phones on in person.

Chat is available Monday to Friday from 9.30am - 4pm. Look in the bottom right of the webpage and click on the 'Hub Chat' button.

During the Easter Vacation: Wednesday's chat will only be available from 11am


Email: Please allow upto three working days to receive a response.

Aldgate Hub -

Holloway Hub -

Moorgate Hub -


Phone: Please be aware that at busy times you may be waiting in a queue to get your call answered. Please check our online help information above or try our online chat.

Aldgate Hub - 0207 133 7002

Holloway Hub - 0207 133 7001

Moorgate Hub - 0207 133 7003


Get Set Londonmet Twitter for all the latest information on enrolment for new students

Enrolment information for new and extisiting student

Induction information to follow

Aldgate Student Hub

Opening Hours and Where to Find us

 Drop Box: Outside CMGN-24, Students can use the drop box during building opening hours when the hub is closed.


Term Time:
Monday: 9:30am to 5:00pm
Tuesday: 9:30am to 5:00pm
Wednesday*: 9:30am to 5:00pm
Thursday: 9:30am to 5:00pm
Friday: 9:30am to 5:00pm

*On the following wednesdays the hub will not open untill 11am

18 October, 1 November, 15 November, 29 November, 13 December

Calcutta House

Old Castle Street
London E1 7NT

Room: CMGN-24

Holloway Student Hub

Opening Hours and Where to Find us

Drop Box: Outside TM1-89, students can use the drop box during building opening hours when the Hub is closed

Term Time:

Monday - 9.30am to 5.00pm
Tuesday - 9.30am to 6.00pm
Wednesday* - 9.30am to 6.00pm
Thursday - 9.30am to 5.00pm
Friday - 9.30am to 5.00pm

* On the following wednesday the holloway hub will not open until 11am due to staff training 

25 October, 8 November, 22 November, 6 December





Tower Building

166-220 Holloway Road
London N7 8DB

Room: Room TM1-89 (Blue Zone)

Moorgate Student Hub

Opening Hours and where to find us

Drop Box: Located in the wall of MG3-08 (outside of MG3-03); students can use the drop box during building opening hours when the Hub is closed

Term Time:
Monday - 9.30am to 5.00pm
Tuesday - 9.30am to 5.00pm
Wednesday* - 9.30am to 5.00pm
Thursday - 9.30am to 6.00pm
Friday - 9.30am to 5.00pm

 *On the following wednesdays the hub will not be open untill 11am

18 October, 1 November, 15 November, 29 November, 13 December




Electra House
84 Moorgate
London EC2M 6SQ

Room: MG3-03

chat loading...