Please contact the ICT Service Desk if you have any IT issues.
020 7133 4444
Online chat is available Monday to Friday from 9:00 to 17:00 (excluding public holidays).
07831 145950 (only for WhatsApp, not direct calls)
The telephone line is open 24/7, 365 days a year including weekends and public holidays.
Between 9am and 5pm Mondays to Fridays, the phones are answered by London Met IT staff. An out-of-hours service is provided by NorMAN, operated by University of Northumbria at Newcastle.
TechSmart (term-time only)
Get help during term-time at our TechSmart drop-in sessions:
- Aldgate library: 9.00am-4.30pm Mondays and Wednesdays
- Holloway library: 9.00am-4.30pm Tuesdays and Thursdays
- Moorgate Hub: 9.00am-4.30pm Fridays