IT resources

IT help and support for students

Please contact the ICT Service Desk if you have any IT issues.

Contact form

020 7133 4444


Online chat is available Monday to Friday from 9:00 to 17:00 (excluding public holidays). 

What's App

07831 145950 (only for WhatsApp, not direct calls)



The telephone line is open 24/7, 365 days a year including weekends and public holidays.

Between 9am and 5pm Mondays to Fridays, the phones are answered by London Met IT staff.  An out-of-hours service is provided by NorMAN, operated by University of Northumbria at Newcastle.


ICT Helpdesk portal

TechSmart (term-time only)

Get help during term-time at our TechSmart drop-in sessions:

  • Aldgate library: 9.00am-4.30pm Mondays and Wednesdays
  • Holloway library: 9.00am-4.30pm Tuesdays and Thursdays
  • Moorgate Hub: 9.00am-4.30pm Fridays
chat loading...