Student Zone
Student Zone
At London Met, you have a Student Zone that will be your first port of call for any queries you may have.
The Student Zone is where you can access a variety of services, advice and guidance during your time as a student with us.
The best way to contact the Student Zone is either face-to-face or online, the Student Zone is open for face-to-face support from Monday to Friday, from 9.30am - 4pm (see locations below). For online support use the Freshservice portal for quick help and guidance from the Student Zone team.
Your Student Zone
The Student Zone can support you with anything that might come up during your studies. We can help with:
- Enrolment, Re-enrolment and timetable questions
- Course and module questions
- Questions about student forms, such as mitigating circumstances, Taking a Break or Course Transfer forms
- Directing you to academic support at London Met, for example your Academic Mentor
- Directing you to personal support services, for example the Students' Union, Student Services or our Careers and Employability Service
- Making sure that you find the right person to speak to for your query
If you have a question and you're not sure where to start, contact the Student Zone and we can point you in the right direction.
Contact us
Online: Use our Freshservice support portal - it helps us prioritise your request and lets you track progress of your query. If you can't access Freshservice, email us instead at studentzone@londonmet.ac.uk
In person: Visit us Monday to Friday, from 9.30am - 4pm (see locations below).
Aldgate: Room CMG-24 (Ground floor, Calcutta House, Aldgate Campus, Old Castle Street, London E1 7NT)
Holloway: Room T6-21 (6th floor, Tower Building, Holloway campus, 166-220 Holloway Road, London N7 8DB)
Frequently Asked Questions
Did you know we have a range of Frequently Asked Questions? We have provided a range of information in response to some of your most pressing questions. Check these out to see if your question can be answered more quickly.
Download Your Student Letters
All full-time students can now download the following letters from eVision - Enrolment Confirmation; Council Tax Exemption; and Bank letters. Don't forget to make sure your address is up-to-date on eVision before you create your letters. To download your letters, go to the "My Details" tab and you will see the options on the page. below are some quick "how-to" videos showing how quick and easy it is to download.
If you have any issues downloading a letter then don't hesitate to contact the Student Zone who will be able to produce a letter for you, and part-time students, don't worry we haven't forgotten about you. We will be adding this facility for you very soon, but in the meantime just email your School Office to get any letters you require.
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-1-300x174.png "On Campus")