Community Support Services

Student Services, the Student Liaison Team and your Student Hub are here to support and advise you if you experience any difficulties while you're studying. They can also help you make contact with external organisations in your community that may be able to assist you. Here's a list of external organisations and services which may be useful to you in your university life.


Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help.


Crisis support people out of homelessness for good through education, training and support with housing, employment and health. They offer one to one support, advice and courses for homeless people in 12 areas across England, Scotland and Wales

Turning Point

Advice on how to deal with issues and the consequences relating to substance abuse

Alcohol Concern

national charity working to help reduce the problems that can be caused by alcohol.

Talk to Frank

Friendly,confidential drugs advice.

Narcotics Anonymous

NA is a non-profit fellowship of men and women for whom drugs had become a major problem.The organisation consists of recovering addicts who meet regularly to help each other stay clean.The only requirement for membership is the desire to stop using. The information on this site is provided for those who think they may have a drug problem, professionals working with addicts seeking recovery, for recovering addicts.

Giving Up Smoking

An on-line resource offering advice, information and support for those who wish to stop smoking and stay stopped.


A national centre of expertise on drugs and drugs law that provides free non-judgmental, specialist advice and information to the public and professionals on issues related to drug use and to drug law.

The Quetzal Project

Support for women recovering from childhood abuse

Bully Online

This web site deals in particular with work-place bullying. The site aims to help a variety of people around bullying issues: employees being bullied, an employer dealing with bullying, a concerned family member, a union rep, counsellor, professional, researcher, journalist, etc.


Resources to support those who have: (a) been falsely accused of rape or another serious sexual offence, (b) been ‘framed’ by a malicious lie.

Victim Support

Victim Support (VS) is the independent charity for people affected by crime and traumatic events in England and Wales. Their specialist teams provide individual, independent, emotional and practical help to enable people to cope and recover from the effects of crime.

Womens Aid

A charity dedicated to providing support and education to women and children who have been victims of domestic abuse. They also offer training to professionals and/or survivors who would like to engage in the effort to support others.

Jewish Women's Aid

Run by Jewish women for Jewish women who have experienced or are experiencing domestic violence. Freephone helpline, with 24 hour answerphone outside of helpline hours. face to face individual counselling. Outreach support for women living in the community, offering advice and information on a range of issues, including housing, legal and welfare benefits. Kosher refuge.


Refuge is committed to a world where domestic violence is not tolerated or ignored and where women and children can live in safety. Refuge's network of safe houses provides emergency accommodation for women and children when they are most in need. The web site also gives telephone helpline.

Survivor's Resource

Male survivors of childhood sexual abuse and male rape have until recently been the silent, unseen victims of sex crimes; often forgotten by the support services and legal system. In the last couple of years this has fortunately begun to slowly change.

Survivors on the Net

A web site established for survivors of childhood abuse. Contains information and biographical material from people who have experienced abuse.

Home Office

PDF from the home office website aimed at parents whose children may be impacted, encouraged or affiliated with youth gang culture.

Tell mama UK

A location based website to track where anti muslim hate crimes happen on a map so that safety can be considered on a day to day basis. Through care and support signposted where needed.

Sharan Charity

UK based charity providing support to women particuarly of south asian origin who have left voluntarily or been forced to leave their home due to religious and/or cultural pressures.

NDV Helpline

Advice and guidance linked with a 24 hours support helpline.


Advice for women and children including issues around forced marriage, FGM, domestic violence, sexual violence, human trafficking, modern day slavery.

Men's Advice

A helpline offering advice, emotional support and signposting to males who are victims of domestic abuse by partners or ex partners.


Specialist service for women and their families in Haringey, Newham, and Hackney who are at the highest risk of murder or injury through domestic violence.

Cyber Aware

Advice on being 'Cyber Aware'

Get safe online

Providing practical advice on how to protect yourself, your computers and mobile devices against fraud, identity theft, viruses and many other problems encountered online. 

Save the Student Rent Calculator

Use the rent budget calculator below to see how much you can afford in rent each month, after everything else is considered.

First Love Foundation Foodbank

We give food, support and advice to people who are facing crisis in their lives. From the moment someone walks into one of our foodbank centres, we sit down with them to listen to their story and understand how we can help them get their life back on track. We work together with our partners, to help people transform their lives and build stronger communities.

British Council

UK's international organisation for cultural relations and educational opportunities.

EHIC - European Health Insurance Card

Information about and link to application for EHIC card for EU nationals

UKCISA - Information on Brexit for European students and their families

Information about how the UK leaving the European Union may affect you.

UKCISA - Brexit - EU Settlement Scheme

Information about the EU Settlement Scheme, what it is and the application process.

UK National Agency for Erasmus+

Partnership between British Council and Ecorys UK managing the delivery of Erasmus+ in the UK

Visit London

Official London tourism website run by Mayor of London's promotional Agency, London & Partners, offering events calendars, links to what's on in London and how to get the most out of timeint he city.

International Student Calculator

The international student calculator will help you work out how to manage your money and budget for your time living and studying in the UK


Expert, confidential advice for international students looking for information on immigration and fee status.

UKVI - UK Visas and Immigration

UK Home Office website with information and guidance about applying for various UK visas.

JCWI - Joint Council for Welfare of Immigrants

Charity working to support immigrants in the UK including legal advice and guidance.


Free, confidential support for those in need of someone to talk to.

Anxiety UK

A service to promote the relief and rehabilitation of persons suffering from agoraphobia and associated anxiety disorders.


provide advice and support to empower anyone experiencing a mental health problem.


Prevention of young suicide

Counselling directory

Extensive search engine for Counselling, Psychotherapy professionals and other Mental Health Professionals in the UK.

The Mix 

Essential support on a range of services for under 25s.


A free, confidential listening service for students.


Whether you have a mental illness yourself, or are caring for someone else who has; whether you are a healthcare professional, or you simply want to know for yourself - there are facts, information and advice on a wide range of subjects right here, at your fingertips.


Gamcare takes a non-judgemental approach on gamblingand works to develop strategies that will: improve the understanding of the social impact of gambling, promote a responsible approach to gambling, address the needs of those adversely affected by a gambling dependency.

Bipolar UK

an organisation for people whose lives are affected by Bipolar. Services include: Support groups, information and publications, Support Line.

Students Against Depression

This website has been developed with the help of student consultants who have been affected themselves by depression, low mood or suicidal thoughts. Although the site offers lots of information and resources for tackling depression, the real experiences of depression described by these students are the most important aspect of what this site has to offer.

No Panic

The web site aims to help people experiencing compulsive disorders, other related anxiety disorders, including tranquilliser withdrawal, and to provide support to sufferers and their families and or carers by the following means: telephone helpline, night-time crisis line, reading materials, recovery programmes etc.

APNI - Association for Post Natal Illness

The Association for Post-Natal Illness is the leading organisation in its field.It is a registered charity, established in 1979 to: provide support to mothers suffering from post-natal illness, increase public awareness of the illness, to encourage research into its cause and nature.

Cruse Bereavement Care

CRUSE Bereavement Care is a charity which offers free information and advice to anyone who has been affected by a death; provides support and counselling one to one and in groups; offers education, support, information and publications to anyone supporting bereaved people; increases public awareness of the needs of bereaved people through campaigning and information services.


BPDWORLD information focuses on borderline personality disorder (BDP) but the site has a lot of information about other issues including: depression, self harm, schizophrenia, anxiety and more. There are forums, chat opportunities, peer support systems, live chat to volunteers, and a journal system.

The Survivors Trust

The Survivors Trust (TST) is a national umbrella agency for over 135 specialist rape, sexual violence and childhood sexual abuse support organisations throughout the UK and Ireland. The aim of the Trust is to empower survivors or rape, sexual violence or childhood sexual abuse through supporting and improving effective responses to survivors. Member organisations provide a range of direct services to survivors including counselling, support, helplines and advocacy services for women, men and children.

Beat Eating Disorders

Charity offering help, treatment and training on how to tackle eating disorders. Their services extend from helplines, message boards, counselling/psychotherapy to online and peer support groups.

National Centre for Eating Disorders

This site gives information and professional help on all aspects of eating disorders including Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder and related eating disorders.

Overeaters Anonymous

Overeaters Anonymous is a fellowship of individuals who are recovering from compulsive overeating. The organisation welcomes everyone who wants to stop eating compulsively. There are no dues or fees for members and the organisation is self-supporting through its own contributions. Its primary purpose is to abstain from compulsive overeating and to carry this message of recovery to those who still suffer.

Refugee Therapy Centre

Provides psychotherapeutic help for children and families of recently arrived refugees who are having problems of adjustment.

National Self Harm Network

The National Self-Harm Network (UK based but available to everyone from any country) has been a survivor-led organisation since 1994. We're committed campaigners for the rights and understanding of people who self-harm. Our priority is to support survivors and people who self-harm. We also support the people it indirectly affects, like family and friends, they can discuss the issue and gain effective support in our forums.

Equilibrium Self Harmony

Equilibrium is a unique award winning user-led self-injury awareness organisation designed to help educate and support people who self-harm and their family and friends.


A leaflet provided by the Royal College of Psychiatrists, for anyone who has experienced a traumatic event or know some else who has. Deals with such issues as: the causes of PTSD, what it feels like, symptoms such as flashbacks and nightmares, exacerbating factors, psychological and physical explanations of PTSD, help and treatments.

David Balwin's Trauma Information Pages

Trauma Pages focus primarily on emotional trauma and traumatic stress, including PTSD (Post-traumatic Stress Disorder) and dissociation, whether following individual traumatic experience(s) or a large-scale disaster. The purpose of this award winning site is to provide information for clinicians and researchers in the traumatic-stress field. Specifically, my interests here include both clinical and research aspects of trauma responses and their resolution.

Freedom From Torture

Founded in 1985, the Medical Foundation for the Care of Victims of Torture provides care and rehabilitation to survivors of torture and other forms of organised violence.

Survivors International

Survivors International is a non-profit organization dedicated to providing essential psychological and medical services to survivors of torture who have fled from around the world to the San Francisco Bay Area. SI aims to help survivors put the pieces back together by providing the support they need to re-establish healthy and productive lives after their experiences of torture.

The Victorian Foundation for Survivors of Torture

VFST was established in 1987 to meet the needs of people in Victoria who were tortured or traumatised in their countries of origin, in other countries, or while fleeing those countries. The Foundation is non-denominational, politically neutral and non-aligned. The Foundation provides direct care to survivors of torture and trauma in the form of counselling, advocacy, family support, group work, psycho-education, information sessions and complementary therapies. Though not British based, the site contains useful information.

Become - Care leavers 

Support and advice to young care leavers to help them reach their full potential

Women and Girls Network

The Women and Girls Network offers counselling, advocacy and advice for women and girls who have experienced gendered violence, including sexual and domestic violence.



Advice on how to deal with and manage eating disorders

NHS - Help after Sexual Assault

Detailed guidelines for people who have experienced rape or sexual assault. Includes a list of what to do and ways to seek support.

The Havens

Specialist centres in London for people who have been raped or sexually assaulted.

Rape Crisis

An umbrella organisation that supports the work or rape crisis centres across England and Wales. Includes information on support services, self-help materials, and information on sexual assault.

Survivors UK

Survivors UK supports and provides resources for men who have experienced any form of sexual violence: ‘We aim to actively promote awareness of both the prevalence and effect of the sexual abuse and rape on boys and men. Survivors UK is based in Central London and provides information, support and counselling.

The Survivors Trust

Information and support for those people experiencing or have experienced domestic abuse

Sexual health 


Free, confidential information regarding a range of sexual health topics.

C-Card Registration and Distribution

Free condom distribution to under 25s.


Comprehensive sex-education and relationships information.


Comprehensive information regarding sex-education, sexual health, and relationships.

Sex and Love Addicts Anonymous

Sex and Love Addicts Anonymous, or SLAA, is a Twelve Step, Twelve Tradition oriented Fellowship based on the model pioneered by Alcoholics Anonymous. SLAA is open to anyone who knows or thinks they have a problem with sex addiction, love addiction, romantic obsession, co-dependent relationships, fantasy addiction and/or sexual, social and emotional anorexia.


Naz Project London provides sexual health and HIV prevention and support services to South Asian, Middle Eastern, North African, Horn of African and Latin American Communities. Naz aims to educate and empower communities to face up to the challenges of sexual health and the AIDS pandemic, and to mobilise the support networks that exist for people living with HIV/AIDS.

Terrence Higgins Trust

Terrence Higgins Trust Counselling offers these services: Individual and couple counselling for gay men and anyone affected by HIV/AIDS. Service for 16-25 year olds, support for African people, sexual health counselling for gay men. Counselling for gay men with relationship difficulties. Appointments are available throughout the week, including evenings. Counselling is offered at sites across London.


Stonewall was founded in 1989 with the aim of creating a professional lobbying group on behalf of lesbians, gay men and bisexuals and to put the case for equality on the mainstream political agenda by winning support within all the political parties. The web site provides information of a range of issues including criminal law, partnership, parenting, violence.

Pink Therapy

London's largest and most experienced private therapy practice working with sexual minority clients. As an organisation they aim to promote high quality therapy and training services for people who are lesbian, gay, bisexual and transgender. All Associate Therapists positively identify as lesbian, gay or bisexual.

Jewish Aids Trust

The Jewish AIDS Trust aims to provide the Jewish community with education, counselling and support in connection with HIV infection and AIDS. The site contains a great deal of information and quizzes.


An online platform that allows members of the transgender & non-binary communities to find a support group local to them (or even an online-only group). The site is run by volunteers and a not for profit organisation. Users can find a local group and even message them directly from the site using the "Contact Group" button. They don't store any details and the site is secured by SSL.


Supporting single parent families to live secure, happy and fulfilling lives

Gingerbread (Single Dads pages) 

Practical advice to help dads in the first couple of years of becoming a single parent


Online support and signposting service for parents going through separation or divorce

Dads House

Set up in 2008 with the aim of supporting dads through the practicalities of raising children alone


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